The BBC has released findings from its most extensive audience consultation to date. The study included 872,701 responses and its data will shape the corporation's plans as the government starts its Charter Review. Primary results reveal strong backing for the BBC's central role: 83% of those surveyed believe it's important for the BBC to continue to inform, educate, and entertain. Furthermore, 93% desire that it pursues truth without any agenda, 85% support investment in homegrown storytelling, and 75% value the BBC's role in uniting people.
Facing increasing pressure from the government on public service media, 91% emphasized that independence from the current government is vital. 82% cited the value of providing a public service, 80% prioritized high-quality digital services, 78% expressed that the BBC should "offer something for everyone," and 76% stressed the importance of reflecting people and places across the UK and being an international asset.
Respondents also assessed the BBC's current performance: 64% stated that the BBC already provides a valuable public service. 51% felt it effectively represents different parts of the UK. However, only 38% considered it effective in being independent from the government.
Regarding content mix, over 40% requested more drama and documentaries, while more than 30% desired more sport, comedy, and entertainment. In news, 67% favored maintaining the current level of output.
Director-General Tim Davie stated that the responses demonstrate that "our audience wants an independent BBC, delivering high-quality programmes and content that they can trust; that tells the stories that matter to them and that reflect their lives.” He added that the BBC “has never been more needed, both in the UK and around the world.”
The BBC is now analyzing the data based on questions concerning accountability, regional investment, efforts against disinformation, local news support, safe AI use for education, and ensuring no one is excluded in the UK's digital transition. The current Royal Charter expires at the end of 2027. The government is expected to publish a Green Paper and initiate a public consultation on the BBC’s future soon.