Evergent has launched an advanced platform designed to significantly improve subscriber retention and drive multi-service growth within the streaming, direct-to-consumer sports, and pay-TV sectors. Showcased at IBC2025, Evergent's technology currently supports over 950 million subscribers across 180 countries for major clients including Sky, Sony Pictures, BritBox, DIRECTV, and the NBA.
The Sunnyvale-based company highlights the critical need for efficient systems in the streaming landscape. These systems must effectively manage subscriber engagement, customer support, payment processes, and crucially, churn reduction, while also facilitating the launch of bundled services. Evergent's new product suite directly tackles these challenges by offering robust tools for service expansion, enhanced subscriber experiences, and optimized revenue management.
“Streaming companies need real-time insights from subscriber behavior to scale their businesses and improve experiences,” stated Vijay Sajja, Founder & CEO of Evergent. “Our latest launches are intended to help transform subscriber management and billing and use AI for value creation.” Evergent’s innovative solutions, demonstrated at IBC2025, are readily available through its modular, cloud-native SaaS platform.